
IT Service Desk
Scheduled Proofpoint Email Gateway Maintenance
ITS Security & Proofpoint will be performing maintenance on URI’s Proofpoint email gateway on Jan. 7th.
You may see a single quarantine digest after maintenance completes that contains historical messages you’ve already reviewed or actioned (up to 30 days old). No action is required on any of these messages. Subsequent digests will return to normal and only show new messages going forward.
For any questions or concerns, please submit a ticket.
State of RI ERP Transition (RI ERP)
The State of Rhode Island launched a new Enterprise Resource Planning (ERP) system on Sunday, November 16th, that will simplify and streamline its human resources, payroll, and finance systems. This impacts only URI State of Rhode Island employees.
For more information about this transition, go to https://erp.ecms.ri.gov/my-agency-info/education/university-rhode-island-uri.
For Paycheck Issues: If you have questions or concerns about your State of Rhode Island paycheck, please contact the State of RI Payroll Call Center from Monday-Friday, 8 a.m.-8 p.m. The number is 877-647-4633.
Be ready to verify your identity with the last four digits of your Social Security number, your birth year, and your home zip code.
If you need help with RI ERP, please reach out to the URI Help Desk at: helpdesk@uri.edu.
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Upcoming ITS Events
- Apr 1, 2026: EdTech Connect 1st WednesdayThis is an open, informal space to explore ideas, share experiences, and ask questions about using tech in teaching and learning. Whether you have a curiosity or a challenge, drop in—we look forward to the conversation! Register View on site | Email this event
- Apr 1, 2026: EdTech Connect 1st WednesdayThis is an open, informal space to explore ideas, share experiences, and ask questions about using tech in teaching and learning. Whether you have a curiosity or a challenge, drop in—we look forward to the conversation! Register View on site | Email this event
- Apr 9, 2026: Reducing Your Brightspace Course DataGot a lot of material in Brightspace - you're not alone. Cleaning up data can significantly improve your efficiency but data management can be a challenge - especially with a plethora of tools. Not all tools have the same features - we will discover which URI tools can help reduce Brightspace digital clutter and improve efficiency. You will also learn about data management and important information on emerging data storage trends. Training will cover: Which URI tools work best to streamline the management of course content and student submissions How to organize and manage course content documents, presentations and videos for efficient storageRegister View on site | Email this event



