IT Service Desk
Getting Help
Use the following links for technical support or to make suggestions.
Help with Email
Gmail is the mail client used at URI. It is a component of Google Workspace, a powerful web-based environment that offers a suite of services including email, documents, spreadsheets, presentations, messaging, chats, file storage and many other applications.
Contact the Service Desk
Need immediate help with IT?
Rhody Connect Feedback
If you have app issues, we can help! If you have suggestions, let's discuss. Is content incorrect or out of date? Let's change that.
Upcoming ITS Events
- Aug 27, 2025: Orientation 2 URI ToolsThe IT Orientation 2 URI is for new faculty and staff at URI and provides an overview of the many services and tools available, including (but not limited to): Classroom technology and AV services, support services, training, SSO login, IT tools and software, and educational technologies for teaching online. Register View on site | Email this event
- Aug 28, 2025: Merge Course Sections: Combine sections in BrightspaceAre you teaching multiple sections of the same course and want to manage them all in one place? Join us for a hands-on session where we’ll walk you through the steps to merge your course sections into a single, streamlined course. Register View on site | Email this event
- Aug 29, 2025: Brightspace Gradebook BasicLearn the Gradebook Wizard and navigation of the managed grades section. These two spaces in your Brightspace course is where you control the gradebook features and functions. The nuances of the features and recent updates often can be confusing. Come and learn how to make the most of them. So that when you have set-up your gradebook you can maintain student grades with limited effort and have a smoother end of the semester experience. Register View on site | Email this event
