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Upcoming ITS Events
- Aug 6, 2026: Reducing Your Brightspace Course DataGot a lot of material in Brightspace – you’re not alone. Cleaning up data can significantly improve your efficiency but data management can be a challenge – especially with a plethora of tools. Not all tools have the same features – we will discover which URI tools can help reduce Brightspace digital clutter and improve efficiency. You will also learn about data management and important information on emerging data storage trends. Training will cover: Which URI tools work best to streamline the management of course content and student submissions How to organize and manage course content documents, presentations and videos for efficient storage Register View on site | Email this event
- Aug 10, 2026: Brightspace Changes Q & A at https://uri-edu.zoom.us/j/92891171925?pwd=lqaJPMzC2aSiclfF2ui9JrBPfJnwbm.1We have a number of Brightspace/Engage big improvements going on to improve the digital learning environment with a more contemporary experience for all users. Q & A session related to 1- Brightspace Course Purge and Data Management (Archive) 2- Brightspace ADA and LMS 3- Brightspace Architecture and Setting Changes 4-New Content Experience Join Zoom Meeting Meeting ID: 928 9117 1925 Passcode: 089283 View on site | Email this event
- Aug 12, 2026: Accessbility in LMS: Tools & Brightspace Insights for WCAG 2.1AAIn this session, you will: Gain a solid understanding of WCAG 2.1 AA accessibility standards and how they apply to LMS content. Explore URI-specific ADA tools and learn which ones are best suited for different accessibility needs. Experiment with the Brightspace Accessibility Checker to identify and resolve common accessibility issues in your course materials. Register View on site | Email this event



