IT Service Desk
Set up Microsoft Authenticator by May 18
URI is moving from Duo to Microsoft Authenticator. Complete your setup in advance to avoid sign-in issues. Learn what’s happening and how to make the switch: its.uri.edu/mfa
State of RI ERP Transition (RI ERP)
The State of Rhode Island launched a new Enterprise Resource Planning (ERP) system on Sunday, November 16th, that will simplify and streamline its human resources, payroll, and finance systems. This impacts only URI State of Rhode Island employees.
For more information about this transition, go to https://erp.ecms.ri.gov/my-agency-info/education/university-rhode-island-uri.
For Paycheck Issues: If you have questions or concerns about your State of Rhode Island paycheck, please contact the State of RI Payroll Call Center from Monday-Friday, 8 a.m.-8 p.m. The number is 877-647-4633.
Be ready to verify your identity with the last four digits of your Social Security number, your birth year, and your home zip code.
If you need help with RI ERP, please reach out to the URI Help Desk at: helpdesk@uri.edu.
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Upcoming ITS Events
- May 11, 2026: Brightspace Changes Q & A at https://uri-edu.zoom.us/j/92891171925?pwd=lqaJPMzC2aSiclfF2ui9JrBPfJnwbm.1We have a number of Brightspace/Engage big improvements going on to improve the digital learning environment with a more contemporary experience for all users. Q & A session related to 1- Brightspace Course Purge and Data Management (Archive) 2- Brightspace ADA and LMS 3- Brightspace Architecture and Setting Changes 4-New Content Experience Join Zoom Meeting Meeting ID: 928 9117 1925 Passcode: 089283 View on site | Email this event
- May 11, 2026: Reducing Your Brightspace Course DataGot a lot of material in Brightspace - you're not alone. Cleaning up data can significantly improve your efficiency but data management can be a challenge - especially with a plethora of tools. Not all tools have the same features - we will discover which URI tools can help reduce Brightspace digital clutter and improve efficiency. You will also learn about data management and important information on emerging data storage trends. Training will cover: Which URI tools work best to streamline the management of course content and student submissions How to organize and manage course content documents, presentations and videos for efficient storageRegister View on site | Email this event
- May 19, 2026: Archive Your Course and Student DataBrightspace courses are purged after four years, but this training will show you how to back up your course content and export key student information step by step for your records. You’ll leave with the knowledge and skills to store and reference your data long after your course is gone from the system. Register View on site | Email this event
