
IT Service Desk
Scheduled Proofpoint Email Gateway Maintenance
ITS Security & Proofpoint will be performing maintenance on URI’s Proofpoint email gateway on Jan. 7th.
You may see a single quarantine digest after maintenance completes that contains historical messages you’ve already reviewed or actioned (up to 30 days old). No action is required on any of these messages. Subsequent digests will return to normal and only show new messages going forward.
For any questions or concerns, please submit a ticket.
State of RI ERP Transition (RI ERP)
The State of Rhode Island launched a new Enterprise Resource Planning (ERP) system on Sunday, November 16th, that will simplify and streamline its human resources, payroll, and finance systems. This impacts only URI State of Rhode Island employees.
For more information about this transition, go to https://erp.ecms.ri.gov/my-agency-info/education/university-rhode-island-uri.
For Paycheck Issues: If you have questions or concerns about your State of Rhode Island paycheck, please contact the State of RI Payroll Call Center from Monday-Friday, 8 a.m.-8 p.m. The number is 877-647-4633.
Be ready to verify your identity with the last four digits of your Social Security number, your birth year, and your home zip code.
If you need help with RI ERP, please reach out to the URI Help Desk at: helpdesk@uri.edu.
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Upcoming ITS Events
- Mar 4, 2026: EdTech Connect 1st WednesdayRegister "in person event" This is an open, informal space to explore ideas, share experiences, and ask questions about using tech in teaching and learning. Whether you have a curiosity or a challenge, drop in—we look forward to the conversation! View on site | Email this event
- Mar 9, 2026: Brightspace Changes Q & A at https://uri-edu.zoom.us/j/92891171925?pwd=lqaJPMzC2aSiclfF2ui9JrBPfJnwbm.1We have a number of Brightspace/Engage big improvements going on to improve the digital learning environment with a more contemporary experience for all users. Q & A session related to 1- Brightspace Course Purge and Data Management (Archive) 2- Brightspace ADA and LMS 3- Brightspace Architecture and Setting Changes 4-New Content Experience Join Zoom Meeting Meeting ID: 928 9117 1925 Passcode: 089283 View on site | Email this event
- Mar 10, 2026: Archive Your Course and Student DataBrightspace courses are purged after four years, but this training will show you how to back up your course content and export key student information step by step for your records. You’ll leave with the knowledge and skills to store and reference your data long after your course is gone from the system. Register View on site | Email this event



